What you need to know about BI dashboards
Business intelligence dashboards are information management and data visualisation solutions used to analyse your data. Content creators can use interactive elements like filters and actions to combine charts, graphs and reports in a single screen for snapshot overviews. Dashboards are one of the most popular capabilities of BI platforms because they present easily understandable data analysis, allow you to customise which information you want to view, and provide a way to share the results of your analysis with others.
The purpose of a BI dashboard
Dashboards are integral to an organisation’s business intelligence strategy. They should be purpose-built and designed to analyse data from key datasets to improve business decisions. Instead of analysts manually compiling spreadsheets, modern BI platforms can access, analyse, display and share data via web-based dashboards. With a powerful, automated business intelligence tool, stakeholders can build dashboards to review data, draw conclusions and act.
BI dashboards vs. BI reports
Dashboards and reports are critical for business intelligence, and dashboards can help users understand complex reports. Dashboards are ideal for stakeholders who need at-a-glance overviews of performance. Reports are for stakeholders who need more details and who want to slice and dice data to uncover insights.
Key differences between dashboards and reports
Dashboards and reports can work together to give a comprehensive view of trends and insights, but they are different. Dashboards can be updated in near-real time using cloud-based technology. They tend to be visual and interactive, allowing the user to engage with the information and create their own analyses. Reports, on the other hand, are static – they offer detail, but the end user must extract insights from a compilation of data.
Key features of BI dashboards
Modern BI platforms offer a lot of the same key features, with many real-world dashboard examples showcasing some or all of these:
- Customisable interface
- Interactivity
- Ability to pull near-real-time data
- Accessible from a web browser
- Standard templates
- Sharing capability to foster collaboration
All of these features contribute to the goal of BI dashboards and lead to overall benefits for the users and for the organisation.
Benefits of BI dashboards
Business intelligence dashboards enable organisations to make complex data easily understandable and approachable for non-technical users. IT may create content as a starting point, but business users can create and view their own dashboards. Self-service BI empowers non-technical users to interact with data. Chipotle used dashboards to create a unified view of their restaurant locations and streamlined their analytical processes.
Dashboard-driven data visualisations can help business users identify trends. They can alert to positive trends, isolate negative trends and offer predictive insights. When Charles Schwab made it possible for thousands of bank branches to create their own dashboards to track performance, they were able to track customer satisfaction with their products without analysing pages of spreadsheets.
BI dashboard design best practices
There are a variety of training courses for designing effective BI dashboards to align with industry best practices. Keep these in mind when designing your own BI dashboards:
- Design for the target audience. Customise the dashboard so that the target audience has only relevant information.
- Provide context. Ensure that data – like sales or profit – includes essential milestone dates or year-on-year comparisons so stakeholders are able to understand trends.
- Drive actionable insights. Ensure the visualisation displays information that helps stakeholders make decisions.
- Avoid clutter. Less is more! Don’t pack too many visual elements into one dashboard.
Tableau offers training, including videos for creating and optimising dashboards to help users become proficient with our platform. Read more about analytics best practices in Tableau Blueprint.
Evaluating modern BI solutions
Modern BI approaches will favour tools that can make data analysis more approachable and interactive for users of all skill levels. Combining business goals with data can transform your business into a data culture. Learn more about choosing a business intelligence platform with our evaluation guide.