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Data drives McDonald's to a better customer experience

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Join Inviso by Devoteam and Tableau for a webinar focused on how McDonald's have used data analytics and visualisations to improve the guest experience at their restaurants in Denmark.

Main speaker: Jacob Hansen, Head of Finance at Food Folk, the company that runs McDonald's in Denmark.

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Jacob Hansen and Food Folk had a mission to help McDonaldโ€™s Danish franchisees and Restaurant Managers to use their data to create an even better customer experience. โ€œFirstly, we didnโ€™t have an effective way to share data,โ€ says Jacob Hansen. โ€œWe created manual reports in Excel that were sent by email. I knew that there must be a better way to do it, like creating dashboards with real-time data.โ€

โ€œSecondly, we could use our data even better.โ€ He continues, โ€œThere was the potential to get an even better overview of the business and optimize it.โ€

Join the webinar and see how Jacob Hansen and McDonald's solved this challenge.

๊ฑฐ์˜ ์™„๋ฃŒ๋˜์—ˆ์Šต๋‹ˆ๋‹ค.

์ž‘์„ฑํ•˜๋Š” ๋ฐ 15์ดˆ๋ฐ–์— ๊ฑธ๋ฆฌ์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ์ด๋ฏธ ๋“ฑ๋ก๋˜์–ด ์žˆ์œผ๋ฉด ๋กœ๊ทธ์ธํ•˜์‹ญ์‹œ์˜ค.
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