Customer portal: Buy more licences FAQ

The majority of customers are now able to purchase additional licences online (see requirements below which are not comprehensive). Over the coming months, we’ll be enabling additional customers to take advantage of this functionality. If you are not currently eligible, please contact our sales department to complete a transaction.

  • You must be an administrator for your account.
  • Deployments cannot have product add-ons such as server management or data management at this time.
  • Government and non-profit accounts are currently not supported.

Complete the following steps to purchase additional licences:

  1. If you meet the requirements outlined in the question above, log in to https://customer-portal.tableau.com/s/deployments.
  2. Select 'Deployment' from the top navigation bar.
  3. Click the ‘ADD MORE’ button next to the deployment you wish to purchase additional seats for.
  4. Select the additional seats you would like to add to your deployment.
  5. After completing your purchase, you will receive a confirmation email. Additional available licences can be seen in your portal account here.

customer portal buy more Choose number of licences

Your account may not yet be supported or you may not be an account administrator. Please contact our sales department and they will be happy to assist you.

No. When you’re adding more seats to an existing subscription, we’ll make sure your new seats have the same subscription end date as your existing Tableau seats. You will pay a prorated price calculated from the purchase date and the current end date of your subscription.

We support all major credit cards, in addition to wire and check payment methods. Currencies supported include: USD, AUD, CAD, EUR, GBP, JPY and SEK. Please contact our sales team to use a different payment method.

A ‘deployment’ represents a named collection of licences that are intended to be used (or stacked) in the same product environment for Tableau Server, or the seats and features that are part of the same Tableau Online site. Deployments should be a coterminous collection of seats which are installed together as either an internal or external set of products. If needed, you can enable more than one deployment of Tableau subscription products as your business grows.

We now offer the ability to purchase additional licences directly from Tableau Online and the Webstore in addition to the Customer Portal.