Ready for RG 271? Tableau can help.

Every provider in the financial services industry is preparing for RG 271 internal dispute resolution, a revised customer complaints regulation coming into effect October 5th 2021.

Internal dispute resolution is an essential part of the financial service experience. Although this will be a new business risk, it provides organisations with an opportunity to revitalise the way they interact with customers.

Tableau allows you to track and analyse your handling of customer complaints with ease, helping you improve customer experience while reducing business risk when handling customer service complaints.