Notification About a Flaw in the Tableau Public 'Disable Download' Feature

UPDATE: The issue referred to in this blog post has been resolved as of Thursday, August 20th. All Tableau Public workbooks with download disabled are now protected.

Important notice for Tableau Public authors with protected workbooks:

We’ve recently become aware of a flaw that could allow others to download Tableau Public workbooks that authors have protected with the “disable download” feature. We are currently working to implement a fix that will resolve this flaw.

Who Is Affected?

For the majority of Tableau Public authors without any protected workbooks, you’re not affected in any way, and you don’t need to take any action. For Tableau Public authors who have protected workbooks, you should consider these workbooks downloadable until further notice.

Note that no Tableau Public account credentials or passwords have been compromised as a result of this flaw.

What Actions Can be Taken?

For Tableau Public authors concerned about sensitive data in protected workbooks, we recommend you download your protected workbooks, save them locally, and then delete them from your Tableau Public account. You can upload them again as soon as we notify you that the potential data download flaw has been resolved.

Our Commitment

We recognize the need for some of our authors to protect the underlying data in their public visualizations, and we’re committed to disabling data download in those cases. We apologize for any inconvenience this may cause you, and we’re working hard to resolve it.

Thank you for your understanding. We take your trust seriously. If you have any questions, you can reach us at public@tableau.com

The Tableau Public Team