How do leading companies overcome change and uncertainty? They use data to better understand the people who matter most—their customers.
Join the Tableau Austria Summit to discover real-world data strategies and next-level Tableau techniques that will reimagine how you deliver outstanding customer experiences.
Discover how Customer 1, Customer 2, and Customer 3 are using Tableau to maximise supply chain efficiency, personalise customer experiences across channels, and deliver product and pricing strategies customers expect.
This summit has EVERYTHING needed to improve your customer experience—including how to:
- Optimise your customer journey to increase conversions
- Create a better customer experience with Tableau
- Unlock deeper behavioural retail insights
- Get hands-on Tableau training
Retail Summit Agenda
09:10 BST / 10:10 CEST
Data-Driven Retail with Tableau
- Holger Emrich | Senior RVP - Enterprise Sales, Tableau
Hear from our Tableau regional leader about the role of data in solving complex retail challenges.
Customer 1 | Data Journey with Tableau
09.30 BST / 10.30 CEST
Reimagining Data at HelloFresh
- Michaela Herbstová | Associate Director of Data Reporting, HelloFresh
- Clemence Chee | Global Senior Director Data, HelloFresh
Learn about the data journey of HelloFresh, the world's leading meal kit retailer. Discover why and how HelloFresh made collaborative self-service analytics and decentralised data ownership a key pillar of their customer-focused organisation—creating new business value that you can't put a price on.
09.50 BST / 10.50 CEST
Data-Driven Retail Marketing
- Claus Elbo | Head of Marketing Performance, Swarovski
See exactly how Swarovski are using Tableau to make a bigger marketing impact—helping to report key insights that help to create an outstanding customer experience.
10.10 BST / 11.10 CEST
Pets at Home journey with data
- Ryan Alexander | Senior BI Engineer, Pets at Home
Take a look inside the Retail Analytics Function at leading UK retailer Pets at Home. See how Tableau is helping them to make smarter decisions with their data and to greater understand their customers and pets.
Tableau Demo | Tableau Platform Demo - Data Transformation
11.00 BST / 12.00 CEST
The Power of Visual Analytics for Retailers
- George Gray | Lead Solution Engineer, Tableau
Discover exactly how Tableau can help you unlock critical buying behaviour insights so you can create a better customer experience—improving retention and conversions.
Tableau Demo | Tableau CRM
11.30 BST / 12.30 CEST
Tableau Einstein Analytics
- Abdi Abdullahi | Lead Solution Engineer, Tableau
Abdi will show you how Tableau Einstein Analytics offers enterprise AI/machine learning capabilities, enabling retail organization to build amazing predictive models that help their business users go from insight to action, right within their CRM workflow.
Beginner Tableau Training
13.00 BST / 14.00 CEST
Fundamentals of Tableau
- Marc Hockfield | Lead Solution Engineer, Tableau
Learn the fundamentals of Tableau Desktop—connect to data, answer analytical questions, create simple calculations and apply dashboard filters. After this session you'll be ready to start unlocking new business insights from your own manufacturing data.
Intermediate Tableau Training
14.30 BST / 15.30 CEST
Intermediate Training
- George Gray | Lead Solution Engineer, Tableau
Learn new analytical methods with Tableau that will take your retail analysis to the next level—helping you find customer-focused insights faster.
