Preparing for the Tableau and Tableau Public Account Integration: Best Practices

We recently announced improvements to the user login experience with the integration of Tableau and Tableau Public accounts. What does this mean for you? You can now access all of our Tableau and Tableau Public products and services with a single login. To help you navigate these changes, we’ve outlined a few best practices and considerations in managing your account.

How will this integration affect my Tableau Public account?

If you were only registered for a Tableau Public account, after March 18, 2023, you will have access to the Tableau Community, forums, e-learning resources, and more. Once account integration has taken place, you will receive an email prompting you to verify your account. To verify your account:

• Look for an email from reghelp@tableau.com
• Click the verification URL
• Set and confirm your new password

Didn’t receive the verification email? Follow the steps below instead:

• Reset your password here 
• Input the same email address you were previously using to log in to Tableau Public
• Look for the password reset email in your inbox
• Select the reset password URL
• Enter your new password 

What if I already had a Tableau and Tableau Public account?

If you were registered for a Tableau Public account and a Tableau account using the same email address, your accounts were merged into a single user account. This will simplify the login experience for the majority of users. Once you receive a confirmation email letting you know your account has been merged, you can access Tableau and Tableau Public using your existing Tableau login information. To log in:

• Select Sign In
• Enter your Tableau account details

What if I no longer have access to the email address that was linked to my Tableau Public account?

If you no longer have access to the email address you were using for Tableau Public, please submit this form and customer service team will be able to assist you. You will need to provide:

• Your name
• Email address associate with your Tableau Public account

What other resources can I connect with after this account integration?

You’ll have access to additional Tableau content and resources like the following:

• Manage MyTableau - Quickly manage your Tableau account preferences, see latest product updates, and access helpful resources
• Learn Tableau your way - Get started quickly, hone your skills, and advance your product knowledge
• Get Help - Access support resources in a way that works for you
• Access Events - Register for global events and experiences with a single click
• Receive Community Updates - Sign up with a single click to get resources, events, and ways to connect with the helpful, inspirational Tableau Community
• Achieve more with the Data Culture Playbook - This playbook lays out a simple, but effective roadmap for building a Data Culture
• Access Tableau Exchange - Do more with powerful add-ons created by our talented Developer Community
• Join Developer Community - Innovate, create, and make Tableau work perfectly for your organization

Still have questions? Email us at public@tableau.com