BI Requirements for IT: What Every IT Manager Should Know About Users’ Real Need for BI

Author
Marc Rueter, Director sénior de administración de productos, Tableau Software

Business users and organizations need the ability to quickly analyze their data to identify issues, causes and opportunities for improvement. Once these analyses are identified, they need to be monitored and distributed often to others. With traditional business intelligence (BI), creating and maintaining effective and understandable analyses can take months to define and develop and require expensive resources to maintain.

In response, a new BI term has emerged: Operational Business Intelligence. It promises to empower everyone within an organization to make day-to-day decisions by using better analysis of sales and marketing trends, customer interactions, manufacturing plans, inventories and other areas of the business.

Seven major requirements businesses need to consider when evaluating this generation of BI:

  1. Plug and Play: Leverage existing data stores and infrastructure
  2. Help the business user see the answer faster
  3. Provide the ability to rapidly analyze and problem-solve – not just report
  4. Any Data, Any Time: Access data that IT doesn’t have
  5. Self Service: Enable the business user to create new reports and views without IT
  6. Collaboration: Deliver means for sharing and updating analyses and findings in real time
  7. Require no training to start and only minimal training of sophisticated business users

Operational BI promises to be a core part of the answer but only when it meets the 7 key requirements of business users. Tableau allows companies to leverage their data assets in unprecedented ways.

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Marc Rueter

Director sénior de administración de productos, Tableau Software

Marc es director sénior de administración de productos de Tableau. Desde la primera versión, ha ayudado a los clientes, socios y empleados a hacer cosas maravillosas con Tableau. Muchas de sus soluciones creativas e intrincados artilugios terminaron en sencillas opciones de menú contextual en los siguientes lanzamientos del producto. Actualmente, contribuye con el establecimiento de la dirección estratégica de análisis de Tableau mientras perfecciona sus habilidades como experto en Tableau. Además de su experiencia con Tableau, Marc ha recorrido un largo camino en BI, cuenta con un MBA y es licenciado en ingeniería mecánica.